MyIllumina Customer Dashboard

MyIllumina customer dashboard

MyIllumina offers a free, account management platform that’s perfect for small to medium-sized labs. See your instrument runs, product orders, support inquiries, and more—all through a personalized dashboard.

This free, lightweight tool is ideal for small to medium-sized labs and is accessible on a computer, tablet, or smartphone. Try the dashboard, then decide which features to keep, dismiss, or reorganize.

MyIlluina Customer Dashboard
View Trends Over Time
View trends over time

See key run metrics on each of your instruments such as yield, Q30, and more:

  • Hover over any data point to get details
  • Export metrics for all or select instruments
  • See products used on those instruments
MyIllumina Calendar
Your schedule at a glance

MyIllumina maximizes visibility of the lab for your team. The calendar shows:

  • Instrument availability and status
  • Lab activities such as training and maintenance
  • Product shipments, status, and consumables demand
View Product Finder
Easy product ordering

Quickly locate products by name or catalog number:

  • Add items directly to your cart and adjust quantities
  • View product summary descriptions
  • See related products
View Instrument Status
Helpful, relevant notifications

With MyIllumina, stay informed of lab events, including when:

  • Results are ready for analysis
  • It's time to renew a contract
  • Your support questions are answered
Order Management
Easy order management

Keep track of orders and plan effectively for future studies. You can track:

  • Orders by status
  • Cartable quotes
  • Blanket purchase order balances
Order Management
Your news

Customize the display to see the news you care about:

  • Workshops and events
  • Breaking news
  • Tips and tricks for your experiments

Resource guides and video tutorials

accessing myillumina
Accessing MyIllumina

Registering for a MyIllumina account is fast and easy. To help you get started, check out this tutorial video and complementary user guide for step-by-step directions on creating an account and logging in to MyIllumina.

MyIllumina: Unified Online Business - Accessing MyIllumina PDF
adding to cart
MyIllumina: Adding to cart

Ordering products on and MyIllumina and adding them to a cart is simple and straightforward. For helpful hints and tips, check out this tutorial video and complementary user guide on how to add products to a cart, sharing carts, adding to your Favorites, and more!

MyIllumina: Unified Online Business - Adding to Cart PDF
MyIllumina: Checkout

Once your cart is ready for checkout, you can accomplish even more. This tutorial video and complementary user guide will show you how to purchase a quote, create new shipping addresses, select custom delivery dates and more!

MyIllumina: Unified Online Business - Checkout PDF
order management
MyIllumina: Order management

Managing your orders in MyIllumina is robust and fast. This tutorial video and complementary user guide will show you how to search for orders, download a shipment summary, view upcoming shipments, print packing slips, and more!

MyIllumina: Unified Online Business - Order Management PDF

Frequently asked questions about MyIllumina

Yes. You can purchase products online through MyIllumina on Start by registering for a MyIllumina account. Once you are signed in, select your products on, add them to a cart, and proceed to checkout. MyIllumina unifies your online business, providing order management, real-time instrument and lab management, self-service tools, and more. 
To view and manage your orders: 
  1. Navigate to and select “Settings” from the upper right in the top navigation bar.  
  2. Click the “Order Management” link in the dropdown menu.  
  3. If prompted to sign in, enter your MyIllumina account credentials and click “Sign in”.  
  4. Once signed in, you will be directed to the Order Management page. The Overview tab will provide an at-a-glance view of your orders and shipments. For additional information, click the Orders tab or Shipments tab. 
Invoices can be accessed in MyIllumina for orders placed online. Sign in to MyIllumina. Next, click “Order Management” in the top nav bar, and then “Orders” in the tab. A list of orders will be displayed, which can be searched by order number, or purchase order number. Click the desired order number, and if an order has shipped, a link will be available to download an invoice. Packing slips are attached in the Ship Notification email that a customer receives when Illumina ships the order. 
When placing an order online, click “+ Schedule Another” while viewing a cart. This action duplicates the item in the cart to apply different ship dates. This feature is currently not available online for custom orders and quoted orders. Please contact the Illumina Customer Service team to apply a ship schedule to quoted orders. 
Product availability can be checked after an item is added to a shopping cart. Once the items are added to the cart, the earliest delivery date will be displayed below each product. 
Yes. Our B2B channel enables you and your organization to purchase Illumina products from within your own eProcurement supplier network, using a Punchout or Hosted Catalog solution. Our B2B integration team works directly with you to integrate a solution to fit your unique business requirements and timeline, from project scoping to post-integration support. For more information, visit our Punchout page or reach out to to get started. 
Access your personalized dashboard

To access the dashboard, simply sign in to MyIllumina. If you don't have an account, it's easy to register.

Try it now

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