Supplier Expectations

Illumina Purchase Order Terms and Conditions:

To be an Illumina supplier, you must adhere to the following policies and Terms & Conditions:

  • Illumina Terms & Conditions
  • Supplier Code of Conduct
  • Supplier Diversity Program
  • Conflict-Free Mineral Policy
  • Sunshine Act
  • Documentation Requirements for International Suppliers
  • Supplier Quality Manual
  • Supplier Reliance Collaboration Portal Guide
  • Trade Compliance Guidance on Country of Origin
  • RoHS Certification Requirement

    In accordance with our company policy, we will accept any of the following: 1) Declaration of Conformity, 2) Certificate, Certification or Statement of Compliance, or 3) Laboratory Testing Report with a Certified Laboratory.

    In order to be accepted by our QA department, the certification must specifically lists the Illumina Part Number(s) listed above (or states that it is all encompassing for all parts or materials supplied to Illumina), include your company name, includes an authorized signature, and states whether the part is compliant or non-compliant with RoHS (EU Directive 2011/65/EU, Restriction of Hazardous Substances in Electrical and Electronic Equipment as amended by Delegated Directive 2015/863). Please Do Not include any reference to a revision, PO#, or purchasing document and if it is already in your standard response document, please remove it.

  • Third Party Vendors

    What if I am working with a third party that provides Transfers of Value (TOVs) on Illumina’s behalf? Before you begin working with any third party, it is your responsibility to contact Illumina’s Compliance department at

    What is a TOV?
    A Transfer of Value (TOV) is basically anything of value you provide to someone else. Examples of TOVs include donations, grants, sponsorships, royalties, travel and meal expenses (paid directly or reimbursed), payments for services rendered to Illumina, payments related to clinical trials conducted on Illumina’s behalf, no-charge products provided for evaluation and demonstration purposes or as part of a research collaboration, fees paid by Illumina to rent space owned by a Covered Recipient, etc.

See our Legal page for further details.

SAP Ariba for Suppliers

Illumina is transitioning to a source-to-pay cloud-based technology solution provided by SAP Ariba. As a supplier, you will benefit from this transition by receiving your payments quicker and streamlining payment activity electronically. This change ensures that business "transactions are executed in a timely and efficient manner.

Learn More

Payment & Credit References


Where do I ship product to Illumina?

All items must be shipped to the designated Receiving location as stated on PO.

How do I contact Illumina if I have a delivery issue?

If there are any questions or concerns, please email the buyer who sent the PO and provide your PO#.

What are the shipment documentation requirements for international suppliers?

See 'Documentation Requirements for International Suppliers' under Supplier Expectations.